The journey isn’t over yet; you want the visitor to come back again and again. So we can create a gift list, where they can see what has already been purchased and what else could go alongside.

You are creating loyalty so offer them the chance to sign up for a newsletter with just one tick of a box, to keep them hooked into your site. Take a date of birth and you could offer special discounts at prime shopping periods in the run up to holidays or special events.

Bring them back time after time; sit back as they recommend you to friends; make your site their shop of choice.

start the journey again

Customer Journey There's more to learn...